Frequently asked questions

Yes. You can shop directly in our store all year round. You can find our current opening hours here.

After you place your order, you automatically receive an email confirming receipt of your order. As soon as we have confirmed your order, you will receive a second email telling you that your order is ready for pickup – usually the same day, even faster by appointment. Please pick up your order in our shop (Aachener Straße 212, 4730 Hauset) within 14 days of ordering: Mon–Fri 12:30 pm–5:00 pm, Sat 10:00 am–2:00 pm, or at the agreed time. Payment is made in the shop only, in cash or by card; we do not ship. For category F2 items (18 and over), please bring an ID.

Yes. Order the items you want online and then pick them up in our store.

No. Fireworks are picked up in our shop only.

While stocks last. Popular items can sell out quickly during the season.

Yes. Our store also sells to private customers all year round.

You pay for your online order only when you pick it up in our shop – right on the border with Germany and the Netherlands: in cash or by card (Visa, Mastercard, Bancontact) or with Google Pay.

There is no online payment on the website – you don't need to enter any payment details when ordering and nothing is charged. We don't ship – so there is no cash on delivery, no shipping costs and no payment by invoice. We don't charge any extra fees for payment.

We sell category F2 fireworks only to persons aged 18 or over.

Many items carry the CE mark and are EU-certified. However, additional German regulations apply to transport, possession and use in Germany. Certain F2 items are subject to special restrictions. Please check the current regulations before taking them with you.

Always follow the instructions for use and the safety distances on the item. Never modify fireworks, keep them away from children and store them in a dry place away from heat and open flames. Only use approved items with CE marking.